Frequently Asked Questions

We accept all major credit cards from any countries including:

Mastercard, Visa, American Express, Dankort, Discover, Cirrus and more.

We also accept payments through PayPal.

Your order is stuck and won't get accepted?

Ensure that the billing adress you entered matches that of your credit card/PayPal

Check your personal information is entered correctly and that is matches your payment information.

*Please note: If you keep getting rejected, please reach out to our customer support.

If you are unlucky and receive a damaged product, you'll get a 100% refund. After initianting a refund process, you have 30 days to send it back to us, at your own expense, once we receive the product, we will refund the full amount of your order. 

*Please note: If your order is on the way, you are not eligible for a refund. Please wait for delivery to initiate the refund process. Thank you for understanding.

Please note* From February we have had issues with the tracking updates, please wait up until 7 days before reaching out.

Due to a increase in orders in February all orders are slighty delayed, but we are working on getting everyone order shipped. Everyone who ordered will receive a 35% discount code that they can use on their next order.

You've just made an order and are now looking forward to recieving your order - So what now?

Once an order is placed, our team personally prepares your package, please allow 2-5 days before the order is ready to be picked up and ready for delievery.

The estimated shipping time is 7-14 days depending on your location, but orders in late January and February will have a shipping and processing time of estimated 20 days in total.

*Please note: All orders placed in late January and early February are slightly delayed, we are working on getting all orders shipped out as soon as possible.

Any further questions about delivery times, please reach out via email: support@tinyexplorings.com 

Please note* All orders made in late January and February are sligthly delayed, we are working on getting all orders shipped out as soon as possible. If your tracking has not updated, please wait for 5-7 days and then everything should be on the way.

Due to a big increase in demand all orders in late January and February are slightly delayed. We are working on getting everyone's order shipped and delivered as soon as possible. Everyone who ordered will receive a 35% discount code for future orders.

Thank you for your order once again!

After you place your order, please allow up to 2-5 days for our team to handle and package your order. Soon after you will recieve an e-mail with your tracking information.

*Please note: All orders are slightly delayed in February.

*Please note: If you have not received a tracking number after 72 hours, please reach out through email at: support@tinyexplorings or through our contact formula.

Yes we do!

We deliver to almost every country on the planet and you can expect whereever you are located, that your order is delivered between 7-12 days from the shipping date!

*Please note: The delivery time depends on your location, but most orders are delivered between 7-14 days. If you haven't received your order after 18 days, please reach out via our contact formula.

We have combined the best of both worlds in our Tiny Explorings. So there is no need to wear socks at the same time, you can, but it's not needed.

We would argue that it might be the most comfortable thing you could wear on your feet in terms of shoes. They have the comfort of a sock and the convenience of a shoe.

We use a few different materials. We use cotton, spandex and polyester. This ensures us the perfect variant of our Tiny Explorings every time.